Collection of Information
Optaserv respects customer privacy and the privacy of those accessing our website, or those websites hosted by us. We undertake to protect the confidentiality of our customers and users including all personal information supplied in the course of contracting with us for services. We undertake not to sell your personal information to third parties for commercial or marketing purposes.
Use of Information for our clients
Optaserv may on occasion use your personal information to contact you to advise you of matters relevant to service provision and in some cases, solicit your feedback. We do not pass on any personal details to 3rd parties for any promotional purposes.
Any information Optaserv collects from you through correspondence with us, whether via e-mail, telephonically or by written letter, will only be used to address the matters within that correspondence. If this requires referring such correspondence within OptaServ or to a third party to ensure customer service, your personal information will only be disclosed to the point necessary to address your query or concerns, and will otherwise be kept confidential.
Your Internet browser has the in-built facility for storing small files - "cookies" - that hold information which allows a website to recognize your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.
Reservation of Rights
OptaServ reserves the right to disclose information about customers where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims. OptaServ further reserves the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network