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Accounts are setup instantly if paid by Credit Card, PayFast or Ozow. EFT payments are manually processed once proof is sent to billing@optaserv.com. You will receive your welcome email with all the necessary details within an hour of your payment during business hours and up to 8 hours after hours.
We accept the following forms of payment: Electronic Funds Transfer (EFT), Payfast & Ozow.
Yes, we offer a free migration service, this process is streamlined by our expert technical support team! We will move your website files, databases, emails (if possible), etc. from your old web hosting account to your new OptaServ account. Once your order is activated, simply submit a ticket to migrations department requesting the migration. Please include your existing login details that we would require. This only applies to shared and reseller hosting accounts making use of cPanel. Please email hosting@optaserv.com to discuss VPS migrations.
We have no set minimum contract period, our hosting is billed from month to month, or at your selected billing cycle.